Please allow 7–14 business days for production and shipping. You’ll receive an email with tracking information as soon as your order ships.

Not always. If your order contains different types of products (like a hoodie and a mug), they may be produced and shipped separately. It’s normal for items to arrive in multiple packages on different days.

If it's been less than 20 business days since your order was placed, your items may still be in production or transit. If you haven’t received your full order after 20 business days, feel free to reach out to us at merch@revcity.com, and we’ll be happy to help.

Because each item is made just for you when you order, we are unable to offer returns or exchanges. Please review all sizing guides and product details carefully before placing your order.

We want to make it right! If your item arrives damaged or with an error, please email us at merch@revcity.com within 14 days of receiving your order. Include photos of the item and your order number so we can assist you.

Unfortunately, once an order is placed, we’re unable to make any changes, including size, color, or shipping address. Please double-check your order details before completing your purchase.

Yes! Free standard shipping is included with every order—no minimum purchase required.

Yes! A selection of items is available to view at the RevCity Café. Stop by to check out the quality, fit, and feel of our merch before placing your order.

All profits from RevCity merch go directly back into ministry efforts, including missions and expanding our product offerings to better serve our community.